Shipping Policy
Our Shipping and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
Domestic Shipping (South Africa)
- Standard delivery: 5-10 business days for in-stock items
- Express delivery available on request for select metro areas
- Delivery rates calculated at checkout based on weight, dimensions, and destination
- Shipping cost calculated at checkout based on weight, dimensions, and destination
- Tracking number provided via email once your order ships
International Shipping
- We export to 54+ countries across Africa and internationally
- International delivery times: 2-6 weeks depending on destination
- Import duties and taxes are the responsibility of the buyer
- Contact us for an international shipping quote before ordering
Delivery Process
- 1.Order confirmation sent to your email within 24 hours
- 2.Order processed and prepared for dispatch
- 3.Tracking information emailed when your order ships
- 4.Delivery scheduled to your address
- 5.Professional installation available on request (additional fee)